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Have a look at our frequently asked questions
Frequently asked questions about payment
You can pay in several ways: including iDeal, Mastercard, Visa or bank transfer. Please note that you are responsible for completing your payment. If you will make a prepayment, we will only send out your order when your payment has been received.
When placing your order, you ensure that you always go through all the steps of the ordering process, until you receive an (order) confirmation screen. You will also receive this confirmation by email. If your payment is not successful, you can still make the payment afterwards after you login and check your order overview.
Please note that you are responsible for making your payment.
Hardicraft is a Trademark from Hardick BV
Address: Oosterveldsingel 10, 7558 PK Hengelo, The Netherlands
Phone: +31 53 7505001
E-mail: info@hardicraft.com
Bank: Rabobank Enschede
Iban: NL54RABO0317243403
Swift code: RABONL2U
Trade nr.: 06032773
VAT nr.: NL 0014 01 336 B01
Contactperson: Marijke Boone
Function: CEO
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Frequently asked questions about delivery
We aim to send out standard orders within 3 business days.
We are unable to provide a set delivery date as we depend on our couriers to deliver your order.
For orders of €200 or more (excluding VAT), you pay no shipping costs within the Netherlands. If you place an order below the free shipping threshold, our webshop will calculate the shipping fee.
All shipping costs are calculated in our webshop. If there is no price listed, please contact us at info@hardicraft.com
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Frequently asked questions about our products
It may unexpectedly happen that you are missing something in your package or that you are not satisfied with the yarn supplied and you cannot complete the pattern. In this case, it is best to first contact the point of sale where you purchased the package. They can often help you immediately, after which we will handle this further with the relevant retailer.
In the cast that it is not possible, you can use our contact form to request a subsequent delivery of yarn or accessories. To ensure that we send the correct item, we ask that you include a photo of the original package and label.
During the design of our packages, a large yarn margin is always carefully taken into account to ensure that there is sufficient yarn in the packages. As a check, new packages are always processed again to ensure that the amount of yarn is really more than sufficient.
Most people get stuck with the explanation after round 43. You crochet round 43 in spirals, from round 44 you work in rows. The trick here is to literally do what it says, and think about what it should look like: this will be the white point on the front of the bus. Don’t worry about the fact that it looks a bit skewed because you work back over row 44 and 43, you won’t see that anymore.
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44. 7 sc, leave the rest of the st unworked.
45. Ch 1, turn around, work back over the 7 dc and dc from round 43, but work in the back loops only (leave loops inside the box clear), 16 sc
46. Ch 1, turn around, sc 2 st together, 12 sc, sc 2 st together (= 14 sc)
47. Ch 1, turn around, 2x (sc 2 st together), 6 sc, 2x (sc 2 st together) (= 10 sc)
48. Ch 1, turn around, 2x (sc 2 st together), 2 sc, 2x (sc 2 st together) (= 6 sc)
49. Ch 1, turn around, sc 2 st together, 2 sc, sc 2 st together (= 4 sc)
50. Ch 1, turn around, 2x (sc 2 st together) (= 2 sc)
51. Ch 1, turn work, 2 sc
52. Ch 1, turn work, sc 2 st together (= 1 sc) Fasten off.
SIt may unexpectedly happen that you have lost the pattern of a package. In that case, you can send an email to info@hardicraft.com to request a copy of the pattern. To ensure that we send the correct pattern, we ask you to include a photo of the original package and label. We send the pattern by post as much as possible, so don't forget to fill in your address details ..
Ja, productfoto's die door Hardicraft zijn gemaakt mogen gebruikt worden.
Alle foto’s en afbeeldingen op onze website zijn auteursrechtelijk beschermd en blijven eigendom van Hardicraft. Afbeeldingen mogen uitsluitend worden gebruikt voor de promotie van het weergegeven product of merk. Het is niet toegestaan om afbeeldingen op welke manier dan ook te bewerken, zoals bijsnijden, kleurveranderingen of digitale aanpassingen te maken. Ze moeten exact worden gebruikt zoals ze zijn aangeleverd of gedownload. Logo’s en watermerken moeten zichtbaar blijven en mogen niet worden verwijderd. Wilt u de afbeeldingen op een andere manier gebruiken dan in hun oorspronkelijke vorm, neem dan contact op via ons contactformulier.